At Gabba Health Hub, we take pride in being a top-tier medical centre located in the heart of Woolloongabba, Brisbane. We offer a wide range of medical services, including FULL Bulk Billing and selected FULL Private Billing services, ensuring that our patients have access to high-quality care at an affordable cost.
Our team of highly qualified male and female doctors work tirelessly to deliver excellent medical care to all our patients. We also have highly experienced nurses on-site, providing additional support to enhance patient care.
From 1 November 2025, Gabba Health Hub Family Medical Centre has transitioned to a 100% Bulk-Billed Clinic for all eligible Medicare and DVA card holders. This means there are no out-of-pocket fees for Medicare-approved consultations and services.
Certain procedures and non-Medicare services may still attract a private or consumable fee, as detailed above.
We welcome new and walk-in patients, subject to doctors’ availability. We recommend checking walk-in availability through our easy-to-use online booking system or by calling our reception team — scheduling an appointment has never been easier.
At Gabba Health Hub, we strongly believe that “Serving people is serving God.” We are committed to providing our patients with easy access to the best medical facilities and comprehensive care.
Our goal is to create a welcoming and supportive environment, delivering exceptional healthcare to help our patients maintain their health and wellbeing.
🩵 From 1 November 2025, Gabba Health Hub became 100% Bulk Billing clinic for ALL Medicare eligible services. This means for ALL Medicare Card holders- there are no out-of-pocket fees for Medicare-approved consultations and services, including weekdays, weekends, and public holidays (subject to doctors’ availability).
🩵 Some procedures, GP services and allied health services may incur private or consumable fees (not covered by Medicare).
These include (not limited to):
🩵 Non-Medicare card holder patients are billed full privately with an itemised invoice for self-claiming through their health insurance where applicable.
🩵 A $30 No-Show Fee applies if less than 2 hours’ prior cancellation notice is given.
🩵 Patients arriving more than 10 minutes late may have their appointment cancelled or rescheduled, as our doctors must continue attending to the next scheduled patient.
🩵 Please check our billing policy or website for full fee details.
Please call the reception for further details and clarification, if needed.
COVID-19 : If you have cough, cold and flu-like symptoms, please be advised that the doctor's will not able to see you in-person. Should the symptoms persist, it is our requirement to have a negative PCR Test in the last 24 hours to be able to see our doctor for face-to-face consultation.
Please phone on 07 3239 2121 to book an appointment, alternatively you can also book online either through our practice website (www.gabbahealthhub.com.au) or via HotDoc or via HealthEngine. Whilst every effort will be made to accommodate your preferred time, emergencies will always be given priority and our reception staff will attempt to contact you if there is any unforeseen situation where the GP is not available.
Longer consultation times are available, please ask our receptionists if you require a longer appointment
For the benefit of your ongoing health care, your Doctor would like to see you for any prescriptions including your repeat prescriptions.
A referral from your Doctor will be required before seeing a Specialist to obtain the maximum Medicare Rebate, as a mandatory requirement by the Health Insurance Commi It is an offence for a Doctor to Back Date a referral, so please obtain your referral before your next specialist appointment.
We encourage all patients to make an appointment for results. Any patient with any abnormal results will be recalled to the practice to discuss results with the doctor. Generally, turnaround times for pathology or radiology results is 1-2 days, however some results may take longer. You will be contacted either by a SMS or email or receive a call from our practice nurse notifying you of the same. In case you have not heard from our practice for your results, please feel free to contact the practice so we can advise you regarding the status of your results. No results will be given over the phone due to confidentiality reasons.
Our practice is committed to preventative care. We may send you a letter or text message offering you preventative health services appropriate to your care. If you do not wish to be part of this system, please let our receptionist know.
We can arrange for an interpreter for you during a consultation with the Doctor. Should you require the services of an interpreter, please advise the receptionist when making the appointment.
Our doctors generally will not be able to take patients' calls during a consultation. However, our friendly reception staff can forward your message to the doctor who will return your call as soon as it is practicable. At times, you may experience a waiting period due to doctor tending to urgent or complex medical issues. We apologise for any inconvenience.
If the matter is urgent, please let staff know the nature of the urgency so we can deal with your call appropriately.
For EMERGENCY medical attention please phone 000
After Hours care can be arranged for those who need medical attention through our after-hours agency. For an after-hours, bulk-billed home visit, please call the Hello Home Doctor Service on 134 100.
At Gabba Health Hub, we value patient feedback and work together as a team to ensure we respond to feedback to improve our services.
If you have a problem or feedback, we would like to hear about it. Please feel free to talk to your doctor or receptionist. All suggestions or complaints in writing will receive full consideration. Send your complaints marked confidential to Practice Manager either via email info@gabbahealthhub.com.au or via mail to Gabba Health Hub, 21 O’Keefe street, Woolloongabba, QLD 4102.
As a patient of this practice, you have the right to:
As a patient of this practice, you have the responsibility to:
NO TOLERANCE FOR DISCRIMINATION
Your medical record is a confidential document. It is the policy of our practices to always maintain security of personal health information and to ensure that this information is only available to authorised members of staff. Please click on the link www.privacy.gov.au to view detailed Privacy Policy of Gabba Health Hub.
To access further information on the privacy guidelines, visit www.privacy.gov.au
